UNLOCK MORE VALUE
The sooner your property has a brand management strategy, the better it can shorten the lease-up timeline, maybe even accelerate rent growth.
$650 billion
multifamily debt to mature by 2026
20%
fall in CRE values since their last peak
20-25%
office space companies plan to trim through 2028
Yet, the CRE status quo remains:
Insert some number in the marketing line. Punt the issue until you nearly have the C.O. Expect your broker or property manager to handle it. Get disappointing results from people who have no brand or marketing qualifications (though they’re great in their core role).
*punts issue
Time for a Strategy
Unless you want to spend entirely too much money in pursuit of managing your brand, you’ll need to be strategic.
We can achieve measurable results with efficient use of budget when we begin as early as possible in your development or repositioning. It might also save some of your team’s time, which would otherwise be spent (mis)managing or trouble shooting the wrong resources.
Typical strategy elements:
Resources: staff, tech, vendors, other
Key messages and other copy
Target audience analysis w/ customer journey map
Content calendars w/ copy
Brand identity: visual identity, voice
Content templates
Event and/or activation concepts
Channel optimization
(email, social media, news media, online listing platforms, etc.)
Tactical implementation plan
Partnerships
Reporting dashboard and cadence*
Objectives
(not as obvious as you may think)
Budget parameters
*Measurement and reporting:
One of the most impactful gaps in CRE brand management is the lack of measurement and reporting. While you may have received click counts in weekly asset management meetings, as an industry we’ve not been analyzing results over time, and relating them to what’s going on with the asset, in the market, etc.
Based on your specific property details and objectives, we’ll create a measurement dashboard up front. Honest evaluation and collaborative response make the difference — sometimes a pivot is necessary.
This type of analysis and response means we can confidently experiment with unconventional tactics, if the situation calls for it.
Brett Oliver, multifamily developer